This was a week of training at Ford's Theater; my head's still spinning. Does 9:00 entry include the ranger program? Does a 9:30 entry include the museum? is the 3:45 a ranger program in the theater or a walk-through? Can visitors re-enter the museum after the program? What time do you "drop the rope" and at what time does the rope go back up?, How can you tell who gets Acoustiguides? What are the stacks of extra Petersen house tickets for? Where do your store the stanchions?
Its a million details that come together to make it all a smooth-running operation, fortunately there is a group of Ford's Theater rangers and Ford's Theater Society visitor services people who were all very patient in showing me the ropes, and answering, and answering again, my numerous questions.